Privacy Policy

Plenderleath Runcie LLP is committed to preserving the privacy of our clients. We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully, sensibly and lawfully. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

Data Protection
We have no appointed data protection officer but if you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our senior partner using the details set out below.

Our full details are:
Full name of legal entity: Plenderleath Runcie LLP
Name of Senior Partner; John Plenderleath
Email address: mail@plenrun.com
Postal address: Senior Partner, Plenderleath Runcie LLP, Anderson House , 24 Rose Street, Aberdeen, AB10 1UA
Telephone number: +44(0) 1224 640666

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.


Information We Collect From You
We collect information about you when you register with us, request services or provide us with your personal details (such as your name, contact details, e-mail address etc); and from your usage of our website and any other information you post on our website, e-mail or otherwise send to us. We do not collect any “Special Categories of Personal Data” about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences .It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. This website is not intended for children and we do not knowingly collect data relating to children


Use of Your Personal Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data.

Purpose/Activity: To register you as a new contact
Type of Data: (a) Contact
Lawful basis for processing: Performance of a contract with you

Purpose/Activity: To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy
Type of Data: (a) Contact
Lawful basis for processing: (a) Performance of a contract with you; (b) Necessary to comply with a legal obligation; (c) Necessary for our legitimate interests (to keep our records updated and to study how users use our products/services)

Purpose/Activity: To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
Type of Data: (a) Contact; (b) Technical
Lawful basis for processing: (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise); (b) Necessary to comply with a legal obligation


Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.


Change of Purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


International Transfers
We do not transfer your personal data outside the European Economic Area (EEA).


Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will not hold your personal data for more than ten years unless we are required to under law.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.


Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include, the right to:

• request access to your personal data.
• request correction of your personal data.
• request erasure of your personal data.
• object to processing of your personal data.
• request restriction of processing your personal data.
• request transfer of your personal data.
• right to withdraw consent.

For more information on your rights please visit the Information Commissioner Officer’s website (www.ico.org.uk)

If you wish to exercise any of the rights set out above, please contact our Senior Partner whose details are noted above.


No Fee Usually Required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.


What We May Need From You
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.


Time Limit to Respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.